Firstly, confirm Ignition and fuel pump issues, if everything is ok then call to helpline
Call to helpline and confirm Geo Fencing area .
Intimate to helpline
Intimate to helpline
Check signal strength in your area then call to helpline and guide against network coverage
If number is port outed then SMS does not receive then change number if possible if not then call to helpline
Call to helpline for requesting for reset password
At the same time call to helpline and intimate to 15
Looking for the security of your vehicle